Stoners Smoked My Blog

If you were paying attention to this blog when I started it up a little while ago, you noticed that there was a recent “service outage”, as they say in the power industry.  First, they suspended my blog because my account was past due.  Fair enough.  I pay the bill and bring my account current, but for some reason my blog is still disabled.  No problem, I give it a couple days.  My blog was still disabled.  So I email the support staff for the blog system.  They turn my blog back on, but all the content is missing.  Then they inform me that not only is my content missing, but that they accidentally deleted my content and their backup system didn’t actually create a backup.  Oops.

Apparently they didn’t go through a complete and rigorous testing of their blog related procedures.  First there was a procedural screw-up with restoring my blog after it was suspended due to a lack of payment on my account.  (The blog infrastructure is supplied as a feature offered through my ISP.)  Next, there was a procedural screw-up with their backup procedure in that it didn’t actually create any backups.  Finally, there was a procedural screw-up with turning my blog back on, as apparently the operator smoked it in a big corn husk spliff instead of turning it back on.  The only thing in this process that they seemed to get right was disabling my blog when my payment was late.  Hrm.

They extended me some credit for the grief of having lost everything I had configured or written, but honestly this is why I wanted to setup my own blog software on my own web space instead of relying on someone else to provide me the service.  When I enquired as to the preferred choice of blog software, I was told “oh, just wait a little bit we’ve got one we’re creating for customers”.  That was fine and I did a little beta testing on their blog software, which is just a mildly customized version of WordPress and being a software engineer, I could easily have installed that package myself.  When the beta was over, I was presented with a monthly bill for the “blog service”.  Hrm.  No mention of fees was ever made while I was testing it!  The fee was reasonable, but being a software engineer I could have just installed WordPress myself and saved myself the money!  BlogSpot or Town Hall don’t charge me any money for a blog, so I don’t know why they thought I would want to pay just to have a blog on their site.  I got that sorted out and avoided the fees without having to install my own copy of WordPress, but it just didn’t seem very professional to me.

The experience with the Stoners smoking my blog also makes me feel that this is a service at a level of professionalism that is less than what I’m accustomed to from this provider.  So I’m back now, but wondering whether or not this is just an initial bump or a sign of things to come.  The Stoners smoked my stash and I’m left cleaning up the vomit off the floor.

Posted in Legalize Adulthood!. Comments Off on Stoners Smoked My Blog
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